Privacy Policy
Last Updated: January 15, 2025
Virtuous Heart Foundation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a donation.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Make a donation
- Create an account
- Subscribe to our newsletter
- Contact us through our website
- Register for events
- Apply to volunteer
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Payment information (processed securely through Stripe)
- Account credentials
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data
2. How We Use Your Information
We use the information we collect to:
- Process and acknowledge your donations
- Provide donation receipts for tax purposes
- Send you updates about our projects and impact
- Respond to your inquiries and requests
- Improve our website and services
- Send newsletters and marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and enhance security
- Analyze website usage and trends
3. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS
- Secure storage of data with our database provider (Supabase)
- Regular security assessments and updates
- Limited access to personal information by authorized personnel only
- Secure payment processing through PCI-compliant services
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve our website functionality
- Provide personalized content
- Analyze website traffic and performance
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Third-Party Services
We use trusted third-party services to operate our website and process donations:
Stripe (Payment Processing)
We use Stripe to securely process donations. When you make a donation, your payment information is transmitted directly to Stripe and is subject to their Privacy Policy. We do not store your complete credit card information on our servers.
Supabase (Database & Authentication)
We use Supabase for secure data storage and user authentication. Your data is stored in compliance with their security standards and Privacy Policy.
Analytics Services
We may use analytics services to understand website usage. These services may collect information about your use of our website and report trends without identifying individual visitors.
6. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information:
- With service providers who assist in our operations (under confidentiality agreements)
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets (with notice to you)
- With your consent
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a portable format
To exercise any of these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Donation records may be retained for tax and legal compliance purposes.
9. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Virtuous Heart Foundation
Email: info@virtuousheartfoundation.org
Phone: +256 706 097 533
Address: Matugga, Wakiso, Uganda